Job Description

Job Description

Hi Professional,

We are looking for Workplace Ambassador

Location : 10 Bay Street Suite 400, 20 Bay Street Suite 800 Toronto, Ontario, CAN M5J 2N8 / Onsite

Duration : 4+ months

Work Schedule : Onsite, 5 days a week

Overview :

We are seeking a professional and welcoming Front Desk Coordinator to join our team in Toronto. This role is critical in ensuring a seamless and hospitable experience for all guests and employees.

The ideal candidate will have a strong background in customer service or hospitality, excellent communication skills, and the ability to thrive in a fast-paced environment.

Daily Responsibilities :

• Open the welcome desk on time and maintain a show-ready, hospitable environment.
• Greet guests, direct them to sign in, and issue guest badges.
• Assign temporary badges to employees.
• Set up catering, assist with event setup, and prepare customer rooms.
• Respond promptly to messages via Slack and email.
• Check and manage mail, log tickets, and ensure the mailroom is tidy.
• Monitor event and meeting ticket queues, assign tickets, send Google Calendar invites, and order catering.
• Assist with various projects and administrative tasks, such as printing name badges using Adobe.

Required Skills and Qualifications :

• 3-5 years of related experience, particularly in customer service or hospitality.
• Ability to adapt and be flexible in a constantly evolving, fast-paced environment.
• Excellent interpersonal communication skills with a warm, gracious, and professional demeanor.
• Proficiency in Google Collaboration Tools (Gmail, Google Calendar, Google Drive, etc.).
• Willingness and ability to learn and use Salesforce software applications and tools (Tableau, Quip, Slack, etc.).
• Strong writing, analytical, and problem-solving skills.
• Ability to operate standard office equipment (scanners, printers).
• Self-starter with minimal direction and a proactive approach.
• Ability to establish and maintain excellent working relationships.
• Results-oriented, customer-focused, and highly organized with attention to detail.