We are looking to fill a permanent position of Warehouse Supervisor at our sudbury, Ontario branch of Richelieu Hardware Ltd.

The main responsibilities of a Warehouse Supervisor are to :

• Supervise staff to ensure working to daily shipping / receiving / returns / restocking / putaway targets.
• Supervise timely release of orders to ensure they are picked in order and suggest improvements.
• Supervise receiving to ensure purchase orders are received in order. Deal with PO discrepancies and suggest improvements.
• Provide job training where needed including new employees.
• Arrange and maintain training of all warehouse staff including equipment, health and safety. Ensure all H & S procedures are followed by the staff.
• Provide performance feedback to staff and management.
• Deal with staff performance issues. Assist in hiring new employees.
• Do annual performance reviews of direct reports.
• Keep warehouse manager informed of operational needs.
• Key holder for lock-up and alarm response.
• Review shipping / receiving returns / restocking / putaway errors with staff to reduce the amount occurring.
• Analyze returns and suggest improvements to reduce the amount.
• Analyze damage claims and suggest improvements to reduce the amount.
• Analyze inventory adjustments and suggest improvements in procedures to reduce.
• Ensure customers are addressed quickly at pick up counter & doors 1 & 17.
• Ensure customers are addressed quickly and professionally.
• Responsible for improving warehouse operations through root cause analysis.
• Do data analysis to find root causes using computer software’s and branch reports.
• Ensure that inventory is updated and accurate in the system this will involve some physical investigation along with statistical analysis.

Requirements :

• Multilingalism is an asset
• College degree is an asset.
• Experience in warehouse operations in a unionized environment.
• Knowledge of operation and warehouse management of distribution processes.
• Knowledge of Office suite (Word, Excel, etc.), of AS-400, of a Warehouse Management System and of Radio Frequency.
• Forklift and Reach Truck experience preferred
• Experience with AS400 system (an asset)
• Dedicated and full of energy
• Leadership skills and result oriented
• Strong skills for organization, planning, and delegation
• Very discipline person
• Teamwork approach (Team player as well as active player and lead by example)
• Customer oriented
• Multi task capability
• Good communication skills
• Good judgement

What we are offering

• A balance between work and personal life
• A dynamic and inspiring environment
• A competitive salary that is based on the market.
• A progressive salary driven by performance and managed by objectives results.
• An Employee Share Purchase Plan (ESPP).
• A group insurance plan to meet your personal needs.
• Competitively priced products
• Free parking

Are you interested in this position? We invite you to visit our corporate website at

By submittingtheir application, candidates consent to Richelieu Hardware Ltd. collecting, using and retaining the documents submitted for the sole purpose of evaluatingtheircandidacy.

These documents mayberetained by Richelieu Hardware Ltd. for future reference for a period of twelve (12) monthsfollowingreceipt of their application.