JOB DESCRIPTION

Veterinary Technologist Assistant

Location : Vancouver, BC

Department : Cardiology

We are expanding our Cardiology service at Vancouver Animal Emergency and Referral Centre and are welcoming a dedicated, full-time Veterinary Technologist Assistant to join this unique referral service.

The position is equally client and patient focused, and offers an interesting and diverse day-to-day experience! The cardiology service focuses on both excellence in patient care and client-centered communication.

This position is ideal for someone who has above-average attention to detail, organizational skills and should have a strong desire to learn the why behind tasks and procedures that are completed.

This is a fantastic opportunity for someone with an interest in complex medical cases as the opportunity to learn and grow in the field is second-to-none.

The successful candidate will be joining a close-knit team who work well together, and we are looking for a great fit to make our team even stronger.

Schedule : Hours of work will generally be Monday to Thursday 8am-6pm, however candidates should have some flexibility, should coverage be needed in other areas of the hospital on various days.

Education :

Candidates should have completed a Veterinary Assistant Certificate Program, or have previous experience in a busy veterinary practice.

Veterinary assistants in our hospital are encouraged to grow and expand their skill sets. We offer continuing education opportunities at the hospital throughout the year, in addition to those offered locally in the community.

VTA Duties and Responsibilities :

Animal handling and restraint of dogs and cats

Assisting with positioning for radiographs, bloodwork, EKG and ultrasound

Lab sample preparation & processing;

Client communication which includes : in person, by phone, by email

Client phone calls and regular client follow up

Digital file organization and maintenance

Monitoring of the Cardiology email inbox, disseminating information where appropriate

Answer owner and referring veterinarian related questions

Attend staff meetings

Re-stocking medical supplies

Various cleaning duties laundry, dishes, cleaning kennels

Assisting the Specialist and RVT in any other appropriate capacity

Skills and knowledge :

Previous experience in an emergency / specialty setting is beneficial, however it is not a requirement. Experience in a GP setting is also an asset, however recent grads who are motivated and confident in their abilities and possess above-average communication skills are also encouraged to apply.

Superior customer service and outstanding client communication skills

Keen interest in improving and learning with a sense of curiosity

Exceptional organizational skills and a detail-oriented work style

Strong problem solving and critical thinking skills

A "can-do" attitude, teamwork mentality and the desire to foster a positive work environment

Emotional intelligence and a passion for helping clients and the pets they love

Strong ability to work and remain calm under pressure

Ability to work independently on assigned task

Familiarity with dog / cat breeds and breed disposition

Knowledge of the use, care, and storage of veterinary instruments, materials, and equipment.

Awareness of the hospital's policies and procedures

Know and use standard medical and business abbreviations

Have physical strength and ability to stand for an entire shift when needed & lift up to 30lbs

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in : We have the right fit for you!

A caring culture of Wellness and Appreciation!

RRSP Employer 5 % Match Program saving for your future just got easier!

Five paid sick days a year

Two paid wellness days a year

Comprehensive Health & Dental benefits

Virtual health care (telemedicine) offering quick access to quality care

E-tools to assist with meditation, better sleep, exercise, and focus

Exceptional career development : there is room to grow here!

Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

Extensive online anytime-anywhere access to journals and textbooks

Annual uniform allowance

VCA Canada Student Loan RRSP Program Ask us more!

Referral Bonus Rewards

Opportunities to give back to your community through VCA initiatives

Very generous personal pet care discounts including veterinary services and pet food

And extra perks like shopping discounts and cool wellness apps

If you feel you are a great match, we would love to meet you! Please Click