Education
- Bachelor's degree
- or equivalent experience
Work setting
Willing to relocate
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Security and safety
Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
Experience
1 year to less than 2 years
Other benefits
- Free parking available
- Learning / training paid by employer
- Wellness program
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 34 to 40 hours per week