Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Screening questions
- Are you available for shift or on-call work?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
Experience
1 year to less than 2 years
Long term benefits
Maternity and parental benefits
Other benefits
- Free parking available
- Learning / training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 40 hours per week