• Education :
• Expérience :

Education

College / CEGEP

Tasks

• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Perform Web-server backup and recovery operations

Supervision

3-4 people

Transportation / travel information

Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Personal suitability

• Initiative
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week