Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents.

Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada.

With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve.

If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Title Officer :

HERE'S HOW YOU'LL CONTRIBUTE :

Provide superior customer service to our clients via portal, email and phone responding to all inquiries within specified timeframes.

Develop internal and external partnerships to enhance overall customer service experience.

Read and understand search of title from multiple provinces and make necessary amendments to internal records consistently applying -Underwriting Guidelines, as applicable, to all files.

Manage all issues and title discrepancies with the Lender representative (lender, mortgage specialist etc.)

Issue Commitment to Insure (CTI) within corporate policies and guidelines within documented Service Level Agreements

Accountable for to maintain up to date knowledge on all corporate and lender policies and procedures and apply as applicable.

Prepare applicable documents (i.e. mortgage document package, title change documents etc.) as per respective lender program requirements.

Request and review payout statements from other financial institutions, calculating penalties, per diems and payout amounts due on closing.

Action Lender Reports as required.

HERE'S WHAT YOU'LL BRING :

Graduate of a law clerk / legal admin program or equivalent experience is required.

Minimum of 6 months experience with the end to end real estate transaction cycle

Exceptional phone manner with strong communications and interpersonal skills.

Proven ability to problem solve and prioritize issues. Possess strong attention to detail with the ability to manage competing priorities within a busy office environment.

Strong understanding of basic mathematic principles.

Detail oriented and proven ability to multi-task in a fast paced environment.

Ability to exercise good judgment in protecting confidential information.

Intermediate computer skills in MS Office and Outlook.

HERE’S WHAT SETS US APART :

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program

Group retirement savings plan with company match

Paid holidays and generous paid time off

Hybrid work arrangements

Paid volunteer opportunities and charitable donation matching

Employee recognition programs that include referral incentives

Potential for performance-based incentives

The opportunity to participate in our stock purchase plan

And more!

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.