Description

Summary

Sunbelt’s Strategic Customer Coordinator is equipped for success so we can make it happen for our customers.

The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction / industrial equipment and store items.

This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer’s needs and requests.

This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers.

Education or experience that prepares you for success :

• Previous experience in a call center customer service role
• Equipment rental or construction industry experience preferred
• Wynne software experience preferred

Knowledge / Skills / Abilities you may rely on :

• Construction equipment knowledge
• Customer service ethic and positive approach
• Communication skills
• Probing questions and understanding concerns

We Take Care of Our People - join our team now, you will be able to

• Develop new skills for a career track in service of operation management
• Learn how to demonstrate proper usage of equipment to customers
• We promote from within, you can explore your career opportunities to advance into operational / service managers or other position.
• Experience high employee fulfillment with our support and empowerment
• Work with an incredible team of people in a safety-driven culture

Safety is key to our culture :

The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors / outdoors when required by the job.

The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Reasonable accommodations may be made to comply with applicable laws.

We value an inclusive and diverse workplace : Call Center Representative, Customer Call Representative, Account Representative, Call Center Agent, Customer Service Agent, Customer Service Rep

Sunbelt Rentals has competitive compensation and a comprehensive benefits program.

Although we appreciate all who apply we will contact only those candidates who meet our requirements.

Sunbelt Rentals requires applicants to undergo a background verification process prior to commencing employment with the company.

Employment with Sunbelt Rentals is contingent on the satisfactory completion of a pre-employment background check.

Sunbelt Rentals is an Equal Opportunity Employer women, people with disabilities, Aboriginal peoples, and visible minorities.

Base Pay Range : $22.61 - 33.16

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience.

Please visit for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, andapplicable agreements (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position.

In order for the employee to get a referral bonus they need to contact their regional recruiter.