With a career at The Home Depot, you can be yourself and also be part of something bigger.

Job Description :

Position Responsibilities :

Provide excellent customer service by ensuring customers are acknowledged, customer project needs are met, complaints are resolved, service is quick and efficient and store is properly stocked

Ensure Associates are properly trained in product / services and customer service skills

Drive productively on the sales floor and other areas of responsibility

Ensure proper staffing levels; coach, train and develop associates by providing both formal and informal job-based feedback through the HR Review process and the Associate review process

Maintain store profitability through report analysis, identifying trends, defining problems and developing appropriate responses

Responsible for the management of the P / L as well as the overall operating efficiency of the store

Responsible for providing leadership to all direct reports and establishing career paths and learning opportunities.

Partnering with District and Divisional resources to ensure that the store is meeting allocated metrics and efficiencies

Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under "Location Manager".

Experience / Knowledge Required :

4-10 years of experience in retail management

Bachelor’s degree in a related field preferred

Results-oriented leadership skills

Customer-service focused

Ability to solve problems, delegate tasks and achieve goals.

Solid business acumen demonstrated through the achievement of business results

An eagerness to learn and master new roles quickly.

Excellent communication skills among various audiences and organizational levels

Computer experience is a must

Strong work ethic, sense of responsibility and attention to detail and confidentiality

Ability to work a flexible retail schedule including nights and weekends.