recommends new tooling as requiredAdvises Service Manager of all customer complaintsCoordinates and schedules in-house technician trainingAssists the Service Manager with coordinating and conducting quarterly safety meetingsMay arrange for and participate in re-conditioning of used equipment and set-up of new equipmentMay approve the release of equipment for delivery to the customerOpening and closing work orders, preparing work orders for warrantyMay assist in providing performance feedback for service technicians and staff to the Service ManagerOther duties as assignedRequired SkillsMust possess excellent communication / organizational skillsAbility to meet deadlinesProficiency in Microsoft Office and other standard desktop functionsAbility to lead othersMust be able to lift 50 poundsRequired ExperienceMinimum of 3-5 years' experience as a Heavy Duty Service Technician requiredJourneyman Heavy Equipment Technician preferredFamiliar with John Deere and competitive productsForklift license preferred