Responsibilities

People :

• Communicate daily work assignments to all shift associates, Interview hourly associates and provide recommendations for hire, Ensure all associates are treated fairly. Operations :
• Evaluate and recommend changes in preferred work processes to improve customer satisfaction, Effectively manage deadline pressures while maintaining a positive attitude, Ensure customer's product is stored or delivered in a timely basis, damage free. Finance :
• Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets. Safety :
• Understand the location safety strategy and how to apply it in the work place, Continuously monitor and reinforce safety awareness among all shift associates, Lead shift safety meetings.

Growth / Customer Experience :

• Present a positive, can do attitude to the customer, Understand the location-specific customer goals & objectives, Determine areas that could benefit from continuous improvement efforts. Fleet / Assets :
• Ensure all equipment is in proper working order, Ensure all maintenance documentation is completed and send to appropriate vendor (PTL, , Ensure vehicles are properly secured when not in service.

Other projects and tasks as assigned by supervisor