• Education : Secondary (high) school graduation certificate
• Experience : 7 months to less than 1 year
• or equivalent experience

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive payments
• Sell merchandise

Computer and technology knowledge

• Database software
• MS Excel
• MS Outlook
• MS Windows
• MS Word

Security and safety

• Driver's validity licence check
• Driving record check (abstract)

Transportation / travel information

Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Overtime required
• Walking

Personal suitability

• Punctuality
• Client focus
• Excellent oral communication
• Organized
• Team player

Screening questions

Are you currently legally able to work in Canada?

Health benefits

• Disability benefits
• Health care plan

Financial benefits

• Group insurance benefits
• Life insurance
• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week