Education
Secondary (high) school graduation certificate
Work setting
Private sector
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive payments
Computer and technology knowledge
- Database software
- MS Excel
- MS Outlook
- MS Word
Security and safety
Basic security clearance
Transportation / travel information
- Own transportation
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
- Walking
Screening questions
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Experience
3 years to less than 5 years
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Deferred Profit Sharing Plan (DPSP)
- Durée de l'emploi : Permanent
- Langue de travail : Bilingue
- Heures de travail : 40 hours per week