Description

• Communicate with internal / external stakeholders on key daily activities in support of their operational requirements
• Investigate and respond to all incoming service, warranty, customer, and production inquiries in a timely and professional manner
• Regular follow-up and communication on status of jobs to ensure velocity through the rebuild and / or service processes
• Estimate and quote repairs
• Obtain Purchase Orders (POs)
• Facilitate and / or participate in meetings with internal and external stakeholders

Qualifications :

• 2+ years of experience in technical service, parts, warranty or repair from a dealership or similar industry, prior Caterpillar product line preferred
• Completion of technical training and education in a relevant area such as Heavy Equipment Technician (HET) or other discipline would be an asset
• Demonstrated mechanical aptitude, project management and prior customer
• Service experience
• High proficiency in Microsoft applications, specifically Outlook, Excel and Word

Note :

• This position is based out of our Grande Prairie office location
• 5 x 2, Monday - Friday schedule
• Temporary, full-time role (12 months, possibility for extension)
• Training opportunities to learn about Caterpillar equipment

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.

As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and / or mental or physical disabilities.

Furthermore, Finning is committed to collaborating with and providing reasonable accommodations / adjustments to individuals with disabilities.

If you require an adjustment / accommodation at any point during the recruitment process, please inform your recruiter.