Server - Lounge

Server - Lounge

Offer parameters
Coast Hotels
$17 an hour (estimated)
Prince George, BC, CA

Woke Type

full-time

About

The Server will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations.

Responsibilities :

  • Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and / or beverage orders, pouring all drinks as per Serving it Right industry standards, providing food and / or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies
  • Acts as an ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries
  • Adheres to quality and industry standards when completing tasks
  • Checks on guest satisfaction and follows up on requests where possible and appropriate
  • Ensures the safety and security of the property, the ambassadors and guests when completing tasks
  • Stocks supplies and maintains inventory levels
  • Demonstrates a customer service attitude with internal / external contacts
  • Other duties as required

S kills / Knowledge / Experience :

  • Industry-specific certifications such as FOODSAFE and Serving It Right (or equivalent)
  • Hepatitis A vaccination is recommended
  • Professional attitude and appearance
  • Excellent communication, interpersonal, and customer service skills
  • Cash handling experience an asset
  • Ability to multi-task
  • High attention to detail
  • Exemplifies Coast’s core values and enjoys working in a culture of accountability

Additional Skills :

  • Secondary school diploma preferred
  • Strong time management and organizational skills
  • Knowledge of health and safety regulations
  • Knowledge of menu items
  • Ability to work as part of a team and independently
  • Industry-specific certifications such as Food & Beverage Server and asset
  • Workplace Hazardous Materials Information System (WHMIS) training an asset
  • Able to work a flexible schedule, which includes evenings, weekends and holidays