Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level.

With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization.

As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I).

Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

ABOUT THE HOTEL

SpringHill Suites by Marriott has 175 rooms, owned and operated by Easton's Group of Hotels. conveniently located near top attractions in Ontario, including Canada's Wonderland, Vaughan Mills Mall and York University.

BENEFITS

• Wellness days
• Health and Dental Coverage
• Employee Social Events
• On-Site Parking
• Career Development
• Hotel Discounts at Marriott properties

JOB OVERVIEW

Performs general clerical and administrative duties to fulfill the needs of the Sales & Catering Department.

DUTIES & RESPONSIBILTIES

• Handle all administrative functions of the Hotel sales and catering office.
• Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements.

Regularly follow up with clients and maintain accurate and updated information.

• Key Delphi operator-assist with reporting, updates merge agreements in Delphi, entering turned down business into Delphi.
• Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• Handle walk-in inquiries, Direct sales inquiries to the appropriate sales manager.
• Maintain and co-ordinate sales programs and procedures)
• Identify and qualify prospective businesses from both existing and potential client bases for the sales manager to close.
• Assist Sales managers in organizing FAMs and client events. May coordinate outside vendor service’s needs (floral displays, audio / visual, etc.

where appropriate. Regularly follow up to ensure set-up requirements meet client needs.

QUALIFICATIONS AND REQUIREMENTS

• High School diploma or equivalent plus 1-year experience in a sales office or related field. Some College preferred. Must speak fluent English.
• Strong oral and written communication skills
• Friendly and hospitality-focused
• Attention to detail.
• Planning and organizational abilities
• Computer Skills
• Ability to work under pressure in a fast-paced, stressful environment.

They are not intended to be ALL the responsibilities or qualifications of the job.