Sales Coordination (Renewed Division)

Job Title : Associate Sales Coordinator Job No. : 114

RRL Division

Date Prepared : June 20th, 2003 Revised : June 14th, 2023

Prepared by : Brenda Pacheco / Lidia Barros

Department : RRL Sales Coordination

Branch : Mississauga

Job Summary : Order entry, coordinating and managing RRL Sales orders and related activities with accuracy which will result in a smooth delivery to customer.

Key Work Activities

Activity A

30% Retail Orders

• Enter / revise / manage order(s) in JDE as required to maintain accuracy
• Add all backup documentation to the Sales Order in JDE
• Request Lease Documentation as required
• Create / receive Purchase Orders (New Power on Sales Order only and other services) as required
• Obtain and confirm delivery information with Sales Rep prior to arranging delivery
• Invoice customer and distribute docs to relevant departments (Invoice Package)
• Generate Manual Invoice requests as required
• Scan Mans follow up and action as required
• Maintain Smart Sheet
• Create transfers (ST / OT’s) between branches as required

Activity B

15% Wholesale / Rental on Site Orders

• Enter / revise / manage order(s) in JDE as required to maintain accuracy
• Add all backup documentation to the Sales Order in JDE
• Obtain and confirm delivery information with Sales Rep prior to arranging delivery
• Create Invoice Package and distribute as required
• Generate Manual Invoice requests as required.
• Maintain Smart Sheet
• Create transfers (ST / OT’s) between branches as required

Activity C

20% Tradein

• Enter / revise / manage order(s) in JDE as required to maintain accuracy
• Add all backup documentation to the Sales Order in JDE
• Obtain and confirm pickup information with Sales Rep prior to arranging trade-in pickup
• Create Invoice Package and distribute as required
• Maintain Smart Sheet

Activity D

20% Scrap Battery

• Enter / revise / manage order(s) in JDE as required to maintain accuracy
• Send request to vendor for pickup (OD)
• Provide the requester with order number
• Tracking / Reporting entered in Excel
• Follow up with vendors on credit memos
• Add all backup documentation to the Scrap Request Order in JDE
• Receive OD and invoice (Credit) customer as required
• Scan Mans follow up and action as required

Activity E

15% Team Support

• Bankruptcy Retrievals
• Lease Returns
• Walmart / Scrap pickups
• Inventory Count (Annually)
• Action internal customer requests as required
• Audit orders as required
• Revise and maintain Backlog daily
• Perform other duties as required

Reviewed / Revised by :

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Signature

Date

Job Factor

Grade

Grade Definition

Grade Description

Examples or Comments

Complexity of Decision Making

Standardized

Performs work within standard practices and / or defined project / program plans. Makes decisions on the correctness and / or accuracy of tasks completed.

Educational Knowledge

General

Scope of job tasks are of minimal breadth requiring a general depth of acquired knowledge. Equivalent preparation to secondary school graduation.

Experiential Knowledge

Moderate

Requires moderate related knowledge in the application of work practices. Equivalent to a total of 2 years.

Problem Solving

Regular Guidance

Solutions to problems or issues require interpretation of existing procedures, practices, rules and regulations. Adaption of existing practices and known alternatives may be exercised.

Impact of Action

Affects the work of others to a limited degree, not usually damaging.

• Causes embarrassment in customer, public, business, or employee relations or; Delays succeeding and related services or;
• Results in minor injury / discomfort to others or; Causes inaccuracies in reports and records, which affect activities based upon them or;

Causes damage to expensive equipment and apparatus.

Working Relationships

Varied

Requires tact to discuss problems, submit reports, settle requests and make recommendations. Regular contact with customers and / or with the public general business community requiring tact.

Leadership

Provides occasional guidance

A) Directs an assistant(s) doing detailed work related to the job or; (B) Serves as channel through which work is directed or checked or;

C) Provides functional guidance regarding tasks to other Johnston personnel.

Accountability for Resources

Carries out activities

Uses or accesses resources provided. Ensures own work meets quality and service requirements.

Physical Demands

Moderate Effort

Approximately 25% of the time. May involve awkward positions causing strain or fatigue. Activities such as keyboarding, standing, driving, lifting, pushing, pulling objects.

Tasks performed require occasional accurate co-ordination of fine or coarse movements.

Sensory Demands

Considerable Effort

Approximately 50% of the time. Consideration on precision work, report writing, multiple demands, long periods of driving, limited counseling, training, instruction.

Visual and / or listening attention with some choice of action.

Environment

Little

The work is performed in an environment with almost little or no exposure to disagreeable conditions or hazards.