RMA Coordinator

RMA Coordinator

Offer parameters
Evertz
$70K-$85K a year (estimated)
Burlington, ON, ON, Canada

Woke Type

full-time

About

Administrators are vital to the success of our business model. Working with various internal teams to generate new ideas and efficiencies that will provide our clients the most rewarding experience.

Collaborating with our highly experienced sales team to ensure precise creation and delivery of advanced technical systems.

Responsibilities :

  • General administrative duties
  • Evaluation of customer needs and solutions
  • Issue and process Return Merchandise Authorization numbers (RMAs) for customer hardware returns
  • Correspond with customers regarding returns, status updates and payments
  • Other duties as required

Qualifications :

  • Post-Secondary Education in related field (Business, Administration) or related experience
  • Excellent verbal and written communication skills, critical thinking skills, problem-solving ability, time management skills and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of Microsoft Excel, Word, and Outlook
  • Some customer service experience if preferred

What we Offer :

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-Life Balance
  • Employee assistance plan
  • Employee Discount Platform
  • Career Progression
  • Casual Work Environment
  • Social Events and Sports Teams