Receptionist

Our client, a renowned law firm, is seeking a professional to support the conference center team, ensuring smooth reception operations and coordinating various aspects related to event organization and support.

Under the direct supervision of the Conference Center and Events Director, the candidate will play a key role in welcoming guests and managing logistics.

What is in it for you :

• Salary : Between $45.000 and $55.000 per year, depending on experience.
• Permanent, full-time position (35 hours per week).
• On-site position : Must be present at the office every day.
• Schedule : Monday to Friday, 8 am to 4 pm.
• Group insurance : Comprehensive coverage including dental, optical, and mental health support up to $3.000, with family protection fully funded by the employer.
• RRSP : Employer contribution of 2% after one year of service.
• Vacation : Vacation days are determined based on experience at the time of hire.

Responsibilities :

• Check the coat check and guest waiting area.
• Open the reception area.
• Answer and handle phone calls professionally.
• Manage the reception of legal proceedings (delivered by bailiffs).
• Welcome guests and direct them to the appropriate rooms.
• Announce guests to lawyers and ensure everything is ready for meetings, coordinating with the conference center team.
• Manage the reception email inbox.
• Book conference rooms in the EMS software and communicate clients' specific needs to different teams.
• Follow up with teams to complete reservation requests.
• Enter all service requests into the EMS software.
• Coordinate with the audiovisual team and service center for specific needs.
• Maintain the conference center guest registry, including dietary specifications.
• Reserve, manage, and prepare documents for visitor / hotelling offices.
• Distribute and manage the usage reports for taxi vouchers.
• Activate emergency calls (medical or other).
• Enter and process catering invoices in the EMS software.
• Handle hospitality department billing and verify supplier invoices for accounting.
• Fill and code the department's monthly credit card statements.
• Track and manage inventory orders from certain suppliers, including executive coffee.
• Prepare and print the guest list with allergies / intolerances for the buffet each morning.
• Assist the team with various operational needs.

What you will need to succeed :

• College or university degree is an asset.
• 3+ years of relevant professional experience in a professional environment.
• Impeccable organizational skills and ability to multitask.
• Strong team spirit.
• Proactive and able to handle unexpected events and rapid plan changes.
• Excellent communication and customer service skills.
• Bilingual in English and French (spoken and written) to assist clients in both languages.
• Tact and respect for confidentiality.

Why Recruit Action?

Recruit Action (agency permit : AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses.

Only candidates who match hiring criteria will be contacted.