Position Summary

Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of the casino assets, staff, and patrons.

You will provide routine surveillance of the gaming floor and acting as a support unit to other departments in relation to the protection of company assets.

Your attention to detail and sound observation skills will be critical as you are conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees

When acting as a Surveillance Supervisor, you will be responsible for the supervision of surveillance employees in a shift work environment, fostering a safe and efficient work environment.

Your strong presence in the Surveillance Room will be vital to your management of people and interacting with internal customers while delivering exceptional customer service.

You will always maintain awareness of the gaming operation, and plan, organize and direct the overall operation the shift by delegating duties, briefing / monitoring of employees, and overseeing occurrences as they develop.

You will ensure compliance with Alcohol and Gaming Commission of Ontario(AGCO) regulations and all applicable laws, policies, and procedures.

Benefits of Choosing Elements Casino Brantford :

• Starting rate of $22.00 / hour as Surveillance Operator and starting rate of $26.00 / hour as Surveillance Supervisor
• Group benefits & RRSP matching after probationary period
• Discount for eligible Food and Beverage venues on site
• Referral bonus

The successful candidate will possess :

• A secondary diploma, with preference to graduates with a Post-Secondary education in Law and Security.
• A minimum of one (1) or more years of experience in a security related field or gaming related positions, with preference to Supervisory experience of (1) or more years
• Strong analytical, observational, organizational, interpersonal and communication skills.
• Knowledge of computer applications
• Casino Surveillance or related surveillance experience an asset
• The ability to obtain registration as a category 1 Gaming Assistant (license) with the Alcohol and Gaming Commission of Ontario

All candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights.

Working Environment Considerations

Secure back-office environment, sitting for long periods of time, watching footage for long periods of time, non-traditional work hours

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors.

We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodate is required.

We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Job Types : Permanent, Full-time

Salary : From $22.00 - $26.00 per hour

Benefits : Dental care

Dental care

Disability insurance

Discounted or free food

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Vision care

Schedule : 10 hour shift

10 hour shift

8 hour shift

Day shift

Evening shift

Morning shift

Night shift

Weekends as needed

Supplemental pay types :

Overtime pay

Ability to commute / relocate :

Brantford, ON N3S 7S9 : reliably commute or plan to relocate before starting work (required)

Education :

Secondary School (preferred)

Shift availability :

Night Shift (required)

Day Shift (required)

Overnight Shift (required)

Work Location : In person