Plumbing Counter Sales Associate

Do you enjoy building a rapport with customers and better understanding their needs?

Are you sales oriented?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!

We are currently in search of a career orientated person to join our Customer Service team, Plumbing division. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all Plumbing counter sales and product returns while providing expertise as a member of the customer service team.

WHY WORK FOR US

• Company paid benefits
• Employee and Family Assistance Program (EFAP)
• Profit sharing
• RRSP match
• Paid sick days
• Career growth

GIVEBACK Program

• Personal Milestone Recognition Program
• Safety shoe reimbursement
• Perkopolis Partnership
• Employee Referral Bonus Program
• Employee discounts on plumbing, electrical and heating products

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

DUTIES AND RESPONSIBILITIES

• Responding to inquiries and processing incoming calls and orders
• Purchasing materials for customers and sales negotiations
• Sourcing materials for customers when currently not in stock
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Counter Sales and handling returns as required
• Other duties as required

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to warm up and develop rapport with potential customers
• Ability to develop long term relationships and generate referrals from your customers
• Excellent interpersonal and communication skills
• Computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team

EXPERIENCE AND EDUCATION

• Minimum grade 12 education required
• Previous experience is an asset , but we are willing to train the right candidate
• Knowledge of the plumbing and heating industry is considered an asset

Final candidates will be required to undergo a security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.