Brandt Truck & Trailers is currently seeking a Parts Manager for our Grande Prairie location. The Parts manager is focused on increasing sales and resultant profits for Brandt Truck & Trailers, while also enhancing competitiveness in the marketplace and maintaining dealer / customer satisfaction.

This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes.

Duties & Responsibilities

• Accountable for managing all aspects of parts inventory within parts system to ensure parts turn KPIs are met
• Optimize Parts Department processes to ensure internal and external customer satisfaction
• Grow profitable parts sales
• Exercise disciplined expense control to meet or exceed department budget
• Manage parts vendor relationships including service expectations, pricing, inventory requirement and contract negotiation
• Accountable to Lead parts support for other Brandt branches
• Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
• Ensure superior external and internal parts customer service through staff scheduling to cover business hours
• Work with product support and manufacturing groups to source and stock internally manufactured product parts
• Develop annual parts sales business plan and budget to include support to other Brandt branches
• Work with the Sales departments to maximize cross marketing opportunities
• Other duties as assigned

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Required Skills

• Previous leadership experience in a parts department preferred
• HD Journeyman Parts person ticket considered an asset
• Warehouse management experience considered an asset
• Proven ability to effectively lead a customer focused team to achieve required goals
• Excellent interpersonal and communication skills
• Analytical thinker with strong problem solving and organizational skills
• Experience implementing and streamlining processes
• Change management experience preferred
• Computer skills required

Required Experience

• Previous leadership experience in a parts department preferred
• HD Journeyman Parts person ticket considered an asset
• Warehouse management experience considered an asset
• Proven ability to effectively lead a customer focused team to achieve required goals
• Excellent interpersonal and communication skills
• Analytical thinker with strong problem solving and organizational skills
• Experience implementing and streamlining processes
• Change management experience preferred
• Computer skills required