September 19, 2024

Join a recognized leader in the heavy-duty truck and trailer industry as their newest Parts Manager , where you’ll help provide top-notch service and a wide range of parts to valued customers across the country.

If you’re a resourceful, adaptable, and experienced parts manager with a strong sales background who’s ready to lead a busy parts department, send your resume to Cathryn today.

WHY WORK WITH THIS COMPANY?

This company offers competitive salaries and a comprehensive benefits package, with ample opportunities for professional growth and career advancement, and a supportive and collaborative work environment.

Don’t miss this chance to work with a leading national brand in the heavy-duty truck and trailer industry.

YOUR RESPONSIBILITIES AS PARTS MANAGER :

• Lead, mentor, and develop the parts department team; foster a positive and productive work environment.
• Ensure optimal inventory levels through accurate forecasting, ordering, and stock management; conduct inventory audits and address discrepancies.
• Provide exceptional service to customers, address inquiries, resolve issues, and ensure satisfaction; build and maintain strong customer relationships.
• Develop and implement strategies to drive parts sales; promote parts and accessories in-store, online, and through marketing campaigns.
• Establish and maintain strong relationships with suppliers, negotiate pricing, manage lead times, and ensure the timely delivery of parts.
• Monitor and manage the department’s budget, including expenses, sales targets, and profitability; prepare and present regular financial reports to senior management.
• Continuously evaluate and improve department processes to enhance efficiency, reduce costs, and improve customer satisfaction.
• Ensure operations follow company policies, industry regulations, and safety standards.

WHAT WE’RE LOOKING FOR IN A PARTS MANAGER :

• 5+ years of experience in a parts management role within the heavy-duty truck and trailer industry; knowledge of industry trends and advancements
• Proven leadership and team management skills
• Strong knowledge of heavy-duty truck and trailer parts
• Excellent organization, time management, attention to detail, and accuracy in managing inventory and processing orders
• Exceptional customer service and communication skills
• Proficiency in parts management software and other related computer applications
• Strong problem-solving skills and ability to handle challenging situations
• Experience within a heavy-duty truck and trailer dealership, automotive dealership, or service centre is preferred
• Certification in parts management or related experience