September 19, 2024
Join a recognized leader in the heavy-duty truck and trailer industry as their newest Parts Manager , where you’ll help provide top-notch service and a wide range of parts to valued customers across the country.
If you’re a resourceful, adaptable, and experienced parts manager with a strong sales background who’s ready to lead a busy parts department, send your resume to Cathryn today.
WHY WORK WITH THIS COMPANY?
This company offers competitive salaries and a comprehensive benefits package, with ample opportunities for professional growth and career advancement, and a supportive and collaborative work environment.
Don’t miss this chance to work with a leading national brand in the heavy-duty truck and trailer industry.
YOUR RESPONSIBILITIES AS PARTS MANAGER :
- Lead, mentor, and develop the parts department team; foster a positive and productive work environment.
- Ensure optimal inventory levels through accurate forecasting, ordering, and stock management; conduct inventory audits and address discrepancies.
- Provide exceptional service to customers, address inquiries, resolve issues, and ensure satisfaction; build and maintain strong customer relationships.
- Develop and implement strategies to drive parts sales; promote parts and accessories in-store, online, and through marketing campaigns.
- Establish and maintain strong relationships with suppliers, negotiate pricing, manage lead times, and ensure the timely delivery of parts.
- Monitor and manage the department’s budget, including expenses, sales targets, and profitability; prepare and present regular financial reports to senior management.
- Continuously evaluate and improve department processes to enhance efficiency, reduce costs, and improve customer satisfaction.
- Ensure operations follow company policies, industry regulations, and safety standards.
WHAT WE’RE LOOKING FOR IN A PARTS MANAGER :
- 5+ years of experience in a parts management role within the heavy-duty truck and trailer industry; knowledge of industry trends and advancements
- Proven leadership and team management skills
- Strong knowledge of heavy-duty truck and trailer parts
- Excellent organization, time management, attention to detail, and accuracy in managing inventory and processing orders
- Exceptional customer service and communication skills
- Proficiency in parts management software and other related computer applications
- Strong problem-solving skills and ability to handle challenging situations
- Experience within a heavy-duty truck and trailer dealership, automotive dealership, or service centre is preferred
- Certification in parts management or related experience