Team up with the industry’s best and provide great guest experiences at Shorelines Casino Thousand Islands!

Looking for a career where you can be conversational and provide exceptional guest service at the same time? Shorelines Casino Thousand Islands is the place for you! We are seeking driven and energetic individual to join our growing business in eastern Ontario as a BARTENDER.

Under the general direction of the Director of Food and Beverage, this position is responsible for mixing and serving of beverages, while establishing a safe and welcoming work environment for all employees and guests.

Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.

Duties and Responsibilities Include :

• Exceeds guest expectations by providing outstanding customer service
• Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
• Informs guests of any daily specials
• Takes guests orders and makes recommendations
• Prepares beverages
• Serves the guests and checks to ensure satisfaction
• Resolves guests issues or asks for management assistance if required
• Presents bills upon request and taking payments
• Cleans tables or counters, removes glasses and re-stocks bar if required
• Covers other bartenders sections if required
• Liaises and communicates effectively with all appropriate operational departments
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed.
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Successful candidates will demonstrate the following qualifications :

• Current internal food & beverage employee
• People-focused and committed to service excellence
• Proactive and solution-oriented with a drive to succeed
• High School Diploma; Post-Secondary hospitality or hotel education an asset
• Exceptional interpersonal and communications skills
• Bartending and serving experience preferred
• Customer service experience
• Smart Serve Certificate
• Ability to lift 30 lbs.
• Ability to communicate in French language considered an asset
• Providing Great Experiences and Memories to all guests, both external and internal

Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights, based on business needs.