order clerk - customer services

order clerk - customer services

Offer parameters
Advanced Glazings Ltd.
$38K-$60K a year
Sydney, NS, CA

Woke Type

permanent

About

  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 40 hours per week
  • Education :
  • Expérience :

Education

  • Bachelor's degree
  • or equivalent experience

Work setting

  • Urban area
  • Business sector
  • Private sector
  • Private company, corporation or industry

Tasks

  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Gather, research and prepare communications material
  • Prepare and / or deliver educational, publicity and information programs, materials and sessions
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Computer and technology knowledge

  • Salesforce
  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS PowerPoint
  • MS Office
  • Social Media
  • Spreadsheet
  • Google Drive
  • LinkedIn
  • Electronic mail

Transportation / travel information

Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Experience

3 years to less than 5 years

Health benefits

  • Health care plan
  • Vision care benefits

Financial benefits

  • Commission
  • Group insurance benefits
  • Life insurance