About the job

Job Description

We are looking for an enthusiastic and positive Office Coordinator to join our DANINI team in Mississauga, ON. The successful candidate will be well-presented and articulate, with the confidence to support our operations and ensure smooth office functioning.

In this role, you will handle various administrative tasks, follow up with leads from trade shows, manage inventory, and provide exceptional service while building relationships with clients.

About Us

DANINI is a dynamic brand known for its commitment to luxury and quality, founded in Canada in 2017. Our exclusive menswear is available through our website, in our own branded showroom, and in select high-end retail locations.

At DANINI, we foster a collaborative culture that values transparency, respect, honesty, and trust among all team members.

This approach allows us to innovate continuously and provide exceptional experiences for our clients.

The ideal candidate

At DANINI, we always seek individuals who align with our company culture and share our core values :

• COLLABORATIVE : We believe in working together to achieve shared success.
• RESPECTFUL : We show respect for everyone, fostering an inclusive environment.
• SMART WORK : We embrace the right challenges and tackle them efficiently.
• QUALITY-DRIVEN : We are committed to delivering high-quality products and services at every touchpoint.
• CUSTOMER-FOCUSED : Our customers are our top priority, and we strive to exceed their expectations.
• INNOVATIVE : We are forward-thinking and continuously seek to improve and adapt.

In addition to embodying these values, the ideal candidate will :

• Have a sales-oriented mindset, driving both values and volume in sales.
• Communicate effectively with customers at all levels, being well-mannered and articulate.
• Exhibit professionalism and presentability, capable of working both independently and as part of a team to maintain high service standards.
• Bring energy and enthusiasm to their role, along with excellent attention to detail and strong problem-solving abilities.
• Proficient in Microsoft Office suite and Quickbooks.
• Be fluent in English, with the ability to engage with a diverse clientele.

Responsibilities

• Conduct cold calls and follow up on leads generated from trade shows.
• Coordinate travel arrangements for trade shows, including flights, hotels, and transportation for attendees.
• Organize and maintain data from trade shows, including sending follow-up emails.
• Prepare and maintain accurate client and invoice records in QuickBooks.
• Update and manage product catalogs, as well as maintain accurate inventory records.
• Manage customer inquiries, refunds, and payments, and resolve issues related to orders, complaints, and returns.
• Assist in order fulfillment and confirmation processes by coordinating with shipment and tracking to ensure on-time delivery.
• Deliver outstanding customer service through both email and phone communication.
• Perform various administrative tasks as required.
• Ensure a clean and safe office environment at all times.
• Experience in creating and managing barcodes for inventory tracking.
• Handle claiming duties and taxes for shipments.

Employment : Full-time 37.5hrs / week

We review applications on an ongoing basis

Type of employment : permanent position Contract type : Full-time Number of positions : 1 Full-time equivalent : 37.5hrs / week City : Mississauga Country : Canada.