Office Coordinator : Richmond Competition #52-24 DO YOU WANT A MEANINGFUL CAREER, HELPING OTHERS? JOIN US! About the Role At Family Services of Greater Vancouver, we’ve been helping people in crisis since 1928.

As a non-profit, we help people develop skills and knowledge, empowering our neighbours to create positive change in their lives.

Our team is made up of more than 420 staff, including expert counsellors and support workers who provide compassionate, client-centered care to youth experiencing homelessness, families and children impacted by trauma, victims of domestic violence, and other vulnerable people from an evidence-based, trauma-informed lens.

We believe in building a brighter future for all British Columbians and providing a supportive and inclusive workplace for all our staff.

Working within the mission, vision, values, and person-centered philosophy of the Agency, the Office Coordinator plays a vital part in providing exceptional administrative and reception support, both in person and over the phone at the Richmond office.

The successful candidate will use their excellent communication skills, organizational abilities, and friendly demeanor to create a positive experience for clients, staff, and visitors to the Richmond office.

This role is primarily responsible for administrative support to the Counselling & Trauma, Victim Services, and FSEAP Programs in Richmond, including a variety of administrative, clerical, and basic financial tasks, which vary throughout the year, depending on ongoing projects and program / Agency needs.

This role actively supports the Agency’s awareness and goals around Diversity and Inclusion. About Our Opportunity : Our Valued Benefits :

• Flexible scheduling
• Starting at three weeks’ vacation for full-time staff
• Three paid household leave days a year
• Two paid Wellness Days a year
• Paid sick days
• Two and a half-paid Agency days for full-time staff
• Five paid days for education leave / year
• One paid Moving Day / year
• Subsidized professional association annual dues (if applicable)
• A work culture that values transparency, teamwork, learning, fairness and integrity

Health and Wellness Resources :

• Generous health / dental benefits after 3 months.
• Three flex benefit options to meet your individualized needs
• Option of psychological / counseling services (up to $1500 / year)
• Employee Assistance Plan
• Long Term Disability Plan
• Manulife Insurance, Travel insurance, ++

Pension : Municipal Pension plan enrollment for eligible employees Work Hours : 35 hours per week (Full- Time) Salary : GS7 Step 1, $24.

82 / hour Location : Richmond office : 250- 7000 Minoru Blvd. with the possibility of working Hybrid Posting End Date : Posting will remain open until filled What you bring Education, Training, Experience

• Minimum of a Grade 12 diploma, plus two years of post-secondary education in business or administration
• Three years of office coordination experience and administrative experience
• Previous experience working in a non-profit is an asset

Knowledge, Skills, Abilities

• Strong communication / interpersonal skills
• Kind, calm, and welcoming manner and ability to relate well to children, youth and adults, clients and professionals, in person and on the phone, while working in a fast-paced environment
• Strong ability to multitask, showing initiative and flexibility
• Working knowledge of MS Office, Adobe, and database software skills and ability to adapt to and learn various software and client database programs;

experience using SharePoint & JANEapp an asset

Additional Requirements

• Fluent in English & Chinese
• Passionate about the Counselling, Trauma & Victim Services Programs, and supporting marginalized populations
• Successful completion of a Criminal Record Check
• Proof of Covid-19 vaccination status will be required

How to apply : If this describes you, please submit your application to us through our website, Only short-listed candidates will be contacted for interviews.

Thank you for your interest. We are committed to recruiting a diverse workforce that represents the communities we so proudly serve while encompassing the principles of equity, inclusion, and diversity.

We strongly encourage applications from people of colour, Indigenous communities, persons with disabilities, gender expressions, and sexual orientations including queer, trans, and two-spirit people.

In our words and actions, we recognize the challenges for those facing inequalities, while acknowledging our privilege, as we continuously strive to remove biases and reduce barriers that individuals may experience in the hiring and job-seeking process.

We invite feedback from all applicants who apply for roles within the Agency. If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #52-24 in the email subject line) outlining your interest and relevant experience to hrinbox@fsgv.

ca for follow-up. if you are an internal candidate, please indicate Internal Candidate in the Comments section at the bottom of the online application Our programs are located on the traditional, ancestral, and unseeded territory of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw(Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt,Katzie, Kwantlen, Kwekwetlem,Semiahmoo,Matsqui,and Tsawwassen First Nations. Huy ch q’u.