Position Overview

We are seeking an experienced and detail-oriented Logistics Specialist to join our team. This role will be integral to the central planning and coordination of hundreds of delivery routes across Canada for all Goodfood members.

As a Specialist, you will act as a resourceful and confident team player who can think out of the box in an ambiguous problem space.

This mission-critical role requires balancing technical skills, planning, and operational execution in a highly demanding environment.

A successful candidate will be willing to roll up their sleeves to support a rapidly growing business unit that is significantly impacting Goodfood’s last-mile delivery capabilities.

Mandatory 2-3 weeks training - Saturday, Sunday, Monday, Thursday (11 pm to 9 am )*

Schedule :

Monday - 6 am to 2 pm

Wednesday - 6 am to 2 pm

Thursday - 6 am to 2 pm

Friday - 6 am to 2 pm

Sunday - 6 am to 2 pm

Here are the responsibilities of this role :

• Planning vehicle workloads and pickup schedule required in every delivery market based on order demand
• Planning cost and time optimized routes for subscription-based and same-day orders across the country to ensure excellent member delivery experience
• Coordinating the on-time loading and departure of hundreds of delivery vehicles per day across Canada as the primary contact for Field Operations Teams
• Monitoring and resolving all on-the-road exceptions; including reassignments as necessary
• Identifying and assisting in the elimination of the root causes of route inefficiencies, capacity constraints, and route cancellations
• Acting as the subject matter expert for Goodfood's on-the-road courier operations network and the geographical distribution of every order
• Ensuring the integrity of data in our delivery systems of record so that cost and quality outcomes can be accurately measured
• Supporting continuous improvement of daily operations with your direct team and providing constructive feedback to Field Operations Team on a regular basis

Warehouse operations and staff management :

• Assist in supervising and managing warehouse workers, sorters, and other support staff
• Coordinate and oversee daily warehouse operations, including shipping and receiving, inventory management, and order fulfillment
• Develop and implement strategies to improve warehouse efficiency, productivity, and safety
• Monitor and analyze warehouse performance metrics, including inventory levels, and quality

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred
• Minimum of 2 years of experience in logistics or supply chain management
• Experience in food / warehouse settings is considered an asset.
• Proficiency in Google Sheets, Microsoft Excel, and other Google documents.
• Leadership experience managing employees.
• Strong communication skills (both written and verbal).
• Able to work independently and take initiative
• They are comfortable working a non-standard schedule and would be able to work as required to support the critical business operations including weekends and holidays

Benefits

In addition to a great work culture, we also offer the following perks / Why Goodfood? :

• Competitive salary and bonus programs
• Employee Stock Purchase Plan
• Competitive group insurance
• Annual fitness and Goodfood credits
• Personal days and more!