I.T Field Service Technician

I.T Field Service Technician

Offer parameters
MBI I.T. Services
$27-$30 an hour
Greater Sudbury, Ontario, Canada

Woke Type

full-time

About

INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?

We are currently hiring for a contract I.T Field Service Technician job in Sudbury, ON You must have 2-4 years of experience in this role and have a strong knowledge of Windows 7.

Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not required.

The ideal candidate would have good communication skills, be customer-friendly, and should be comfortable traveling long distances.

Duration : 2 YEARS (possibility of an extension).

I.T. Field Service Technician job responsibilities :

  • Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports user account information including rights, security, and systems groups.
  • Trains employees, identifies and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.

Requirements :

  • Available to work extended hours including weekends and evenings for the duration of the contract.
  • Strong written and verbal communication skills.
  • High school diploma and college or university enrollment / degree.
  • 2+ years experience working as a break / fix Field IT technician and or lead break / fix Field IT technician.
  • Excellent technical knowledge of hardware and Windows 7, and Windows 10 operating systems.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Able to develop and interpret technical documentation for training and end-user procedures.
  • Familiar with personal computers / printers / wireless connectivity devices.
  • Possession and use of an owed car for travel between locations.
  • Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
  • Ability to lift a 20 lbs. box from the floor to a tabletop surface.

Nice to Have :

  • College diploma or university degree in the field of computer science and / or information technologies or 7-10 years equivalent work experience.
  • CompTIA A+ certifications.
  • Cisco or Microsoft certifications.

Compensation : $28-30 / hour

Incentives :

  • Mileage- Both ways at $0.38 / km minus the first 20 km.
  • Travel time- Last site location back to HUB.