Join Team Green! GFL Environmental is Hiring an Inside Sales Representative in Rocky View, AB!
Are you passionate about providing top-notch customer service? GFL Environmental is seeking a dedicated Inside Sales Representative to join our team in Rocky View, AB.
In this role, you will maintain business relationships with existing customers. This involves engagement in all retention activities of an assigned book of business through interaction with customers, operations, sales, and management by managing, organizing, and leading efforts to ensure customer retention in the Commercial and Industrial lines of business.
About GFL :
At GFL, we're committed to investing in our people and fostering lifelong growth. Our employees, proudly known as Team Green, share a common goal of providing sustainable solutions that make our customers and communities GREEN FOR LIFE!
Here's why you should consider joining us :
Competitive benefits plan, including RRSP match, orthodontics, and vision coverage.
With over 20,000 employees across North America, we offer a dynamic range of career opportunities, diverse locations, and growth potential.
Actively contributing to local communities through our flagship Full Circle Project.
Requirements :
2+ years of solid waste industry experience (preferred).
High School diploma or GED.
Bachelor's degree in business administration, advertising, marketing or related field (preferred).
Key Responsibilities :
Serve as a point of contact for existing service areas by establishing, managing, and retaining key business relationships for permanent commercial and industrial customers, with a primary focus in construction.
Effectively support the retention process when needed in both sales and customer service capacity, negotiate to retain (core accounts) in-bound calls related to lost business due to competitive reasons.
Respond to both inbound calls and certified mail cancellation letters.
Manage and retain the customer relationship through contract renewals, negotiations, and price increases.
Perform outbound collections calls and assist with billing issues as required.
Complete all required paperwork and other miscellaneous reports.
Support the Account Management team in overflow for all increases and decreases in service, change of ownership and other miscellaneous service changes that affect revenue.
Assist with Customer Relations queue, as required.
Develop and maintain a thorough knowledge of the company’s available services, lines of business, pricing structures, and offers additional services as appropriate to existing customers.
Utilize SalesForce.com on a daily basis, scheduling and documenting all activities for new business opportunities.
Responsible for achieving and / or exceeding monthly quota on net new business and price achievement.
Conduct weekly phone blocking and all aspects of Activity Standard associated with role.
Responsible for an effective hand off process from new account attainment to existing account development.
Responsible for creating and managing an account penetration plan that is in line with the company’s growth objectives.
If you're ready to be part of a dynamic team and contribute to our commitment to sustainability, we invite you to apply! Join GFL, where your skills are valued, and opportunities for growth are limitless.
GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]