RESPONSIBILITIES

Generate sales and ensure appropriate materials are given to customers

Respond to customer inquiries and provide follow-up to assure solutions

Handle inquiries from customers through inbound calls and walk ins

Make outbound calls to existing clients to promote selling opportunities

Process billing and payments

Maintain relationships with customers to understand their requirements and develop solution(s) to best meet their needs

Assist with daily administrative work : data entry, filing, copying, etc

Assist with contract administration

Maintain a high level of communication with all internal and external channels

Other duties as assigned

REQUIREMENTS

2-4 years of customer service experience (within a construction environment is an asset)

Sales experience is an asset

A friendly and professional phone disposition

Excellent communication, interpersonal and organizational skills

Punctual and reliable

Ability to multi-task and attention to detail

Must have a team-oriented work approach with the ability to work independently

Intermediate computer skills (Word, Excel & Outlook)