Job Description

Job Description

Premier provider and distributor of mechanical and access control product in the Ontario Market.

We take great pride in our ability to offer professional services to assist our customers in selecting the products that best fits their needs.

We are looking for an Internal Customer Service representative to join our close-knit team environment. Door hardware experience is an asset but not a requirement.

This position offers future opportunities to grow with our company.

Duties will include :

• Give Support customers via the phone, in person, and online
• Process customer quotes and orders which includes confirmations & updating customers on delivery dates
• Responsible for answering customer inquiries on product information, pricing and availability
• Purchase products using best practices to meet planned inventory levels;
• Evaluate product availability, determine most cost effective replenishment path
• Provide Return Goods Authorization requests
• Support our external Sales Representatives

Perform other related duties as assigned.

• Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
• Receive and process warehouse stock products (pick, unload, label, store)
• Deliver goods to customers when required
• Must have a valid G driver's license
• Perform inventory controls and keep quality standards high for audits
• Strong organizational and communication skills
• Excellent oral, written and presentation communication skills in English
• Energetic, enthusiastic, willingness to learn
• Team player with a great attitude
• No Criminal Record
• Ability to learn in-depth product knowledge of product offerings
• Proficiency in using Microsoft Office Suite Application and good typing skills

Company Description

Royal Security Solutions

Company Description

Royal Security Solutions