is exclusively working with Nanak Foods on a retained search for an Import / Export Coordinator.
Communicating clearly with agents and clients for smooth information exchange
Entering and sending pre-alerts to keep customers and agents informed about air shipment departures
Preparing, managing, and sending status reports to clients
Keeping track of shipments with airlines, agents, and truckers for real-time updates
Checking relevant documents for accuracy bills of lading, prelims etc.
Updating clients and agents on the status of their shipments regularly
Arranging pick-ups from shippers in an organized and timely manner
Issuing invoices accurately and on time
Handling intents to claim when needed, following the right procedures
Keeping track of pending charges and manage financial transactions carefully
Approving payables following established financial processes
Dispatching and follow up on Proof of Deliveries (POD’s)
Closing files accurately and on time
Keeping the Client status report maintained and updated
Solving problems effectively as they arise
Performing any other job-related duties assigned with dedication and care
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