POSITION SUMMARY

Reporting to the assigned Manager the Housing Placement Coordinator is the primary contact for current tenants requiring relocation, providing operational support to temporary housing and community spaces operated by BC Housing and / or Non-Profit Societies.

He / She / They collaborates with internal teams to locate permanent housing solutions for individuals housed in transition housing sites or tenants requiring relocation.

The role assists with triaging potential issues, developing and implementing solutions, and coordinating the completion of regular operational duties at the various sites The position engages with diverse tenant population as a communication and resource liaison.

The position builds collaborative relationships with tenants, site owners, operators, communities, and other stakeholders connected to the housing projects including renovated or newly built units that accommodate the needs and housing composition of tenants and individuals.

CANDIDATE PROFILE

The successful candidate will have the following :

EDUCATION & EXPERIENCE :

• Post Secondary diploma in community social services, health care delivery, community mental health, or other related fields.
• Considerable progressive experience in a comparable environment in the delivery of social services and or community-based programs with Non-Profit agencies or organizations serving homeless or vulnerable populations facing multiple barriers.
• Some experience in coordination of services, logistics, budgeting and working with individuals from diverse socio-economic backgrounds facing multiple barriers to successful housing.
• Or an equivalent combination of education, training, and experience acceptable to the employer.

KNOWLEDGE, SKILLS AND ABILITIES :

• Sound knowledge and understanding of BC Housing’s mandate, programs, and policies in delivering social housing and social services to the vulnerable.
• Sound knowledge of current social issues such as homelessness, mental illness, domestic violence, addictions etc.
• Sound knowledge of Federal and Provincial social housing programs including funding arrangements, RTA and Tenant Relocation policies.
• Sound knowledge and understanding of the risks associated with housing vulnerable tenants, community resources and methods of access.
• Some knowledge and understanding of budgeting.
• Excellent analytical, problem-solving, and time management skills and ability to multitask.
• Excellent awareness of cultural diversity and skilled in facilitation, mediation, consensus building and conflict resolution.
• Excellent oral and written communication skills and proficient in MS Office applications (Word, Excel, PowerPoint).
• Ability to build and maintain professional, supportive, and confidential relationships with multi-barriered people while applying a high degree of discretion and respecting the role and obligations of social housing and property management staff.
• Ability to work effectively with service providers and across departments in a team and partnership context to mitigate risk and resolve issues.
• Ability to multi-task, prioritize and make sound administrative / procedural decisions on sensitive and confidential issues.
• Ability to work evenings and weekends and frequent travel to various sites.
• Valid Class 5 BC driver’s license and access to a reliable vehicle.
• Tier 4 Criminal Record Check Required