Education
- Secondary (high) school graduation certificate
- or equivalent experience
Work setting
- Hospitality industry
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
Transportation / travel information
Own transportation
Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Experience
Experience an asset
Financial benefits
- As per collective agreement
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 8 to 24 hours per week