hotel front desk supervisor 

hotel front desk supervisor 

Offer parameters
Hôtel Château Cartier
$46.8K a year
Gatineau, QC, CA

Woke Type

temporary
permanent
full-time
part-time

About

  • Work Term : Permanent
  • Work Language : English or French
  • Hours : 30 to 40 hours per week
  • Education : College / CEGEP
  • Experience : 2 years to less than 3 years
  • or equivalent experience

Work setting

Hotel, motel, resort

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients / guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • MS Office

Supervision

5-10 people

Computer and technology knowledge

  • MS Outlook
  • MS Access
  • Central reservation system (CRS)

Work conditions and physical capabilities

  • Attention to detail
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Accurate
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Organized
  • Team player

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

Group insurance benefits

Other benefits

  • Free parking available
  • Learning / training paid by employer
  • Paid time off (volunteering or personal days)

Support for persons with disabilities

  • Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
  • Offers mentorship, coaching and / or networking opportunities for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and / or refugees
  • Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
  • Supports newcomers and / or refugees with foreign credential recognition
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and / or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for mature workers

  • Participates in a government or community program or initiative that supports mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and / or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example : flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers resources to help mature workers plan their retirement (for example : financial planning, access to pension and benefits, lifestyle adjustments, etc.)