front office clerk, hotel

front office clerk, hotel

Offer parameters
Happy Day Inn
$28,85 an hour
Burnaby, BC, CA

Woke Type

permanent
full-time

About

  • Education : Secondary (high) school graduation certificate
  • Experience : Experience an asset

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients / guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Computer and technology knowledge

  • Word processing software
  • Database software
  • Spreadsheet
  • Internet

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Work Term : Permanent
  • Work Language : English
  • Hours : 35 to 40 hours per week