front desk hotel clerk

front desk hotel clerk

Offer parameters
Eagle Plains Hotel
$18,47 an hour
Whitehorse, YT, CA

Woke Type

permanent
full-time

About

  • Education : Secondary (high) school graduation certificate
  • Experience : 1 to less than 7 months

Work setting

Rural area

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients / guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Work conditions and physical capabilities

Fast-paced environment

Health benefits

Health care plan

Other benefits

  • Free parking available
  • Parking available
  • Work Term : Permanent
  • Work Language : English
  • Hours : 36 to 42 hours per week
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