- Education : Secondary (high) school graduation certificate
- Experience : 1 to less than 7 months
Work setting
Rural area
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
Work conditions and physical capabilities
Fast-paced environment
Health benefits
Health care plan
Other benefits
- Free parking available
- Parking available
- Work Term : Permanent
- Work Language : English
- Hours : 36 to 42 hours per week