• Education :
• Expérience :

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Provide customer service

Computer and technology knowledge

• Multi-line switchboard
• Word processing software
• Database software
• Central reservation system (CRS)
• Internet

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 48 hours per week