front desk agent

front desk agent

Offer parameters
SANGAM BANQUET & EVENT CENTRE LTD.
$17 an hour
Spruce Grove, AB, CA

Woke Type

permanent
full-time

About

  • Education : Secondary (high) school graduation certificate
  • Experience : Experience an asset
  • or equivalent experience

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients / guests with special needs
  • Provide customer service
  • Work Term : Permanent
  • Work Language : English
  • Hours : 35 hours per week