Education
No degree, certificate or diploma
Work setting
Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Address customers' complaints or concerns
Experience
Experience an asset
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
Group insurance benefits
Other benefits
- Other benefits
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 to 40 hours per week