Description

We are looking for a Front-Counter Sales Representative who will strive to create a welcoming environment for our customers and respond to inquiries.

Do you have experience providing service quotes, processing sales transactions, and being a product and service expert, among other responsibilities?

Key Highlights of this role

• Strong communication skills and a willingness to learn to enhance customer interactions.
• Passion for the automotive industry to build rapport and promote product knowledge.
• Effective resolution of customer concerns to ensure satisfaction.
• Willingness to be cross-trained for increased versatility and team contribution.

Why Kal Tire?

• Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.
• We offer a structured work schedule and pride ourselves on our supportive and safe work environment. This position pays $20.

65 / hr. We offer a clear path for career advancement with wage increases along the way.

• Comprehensive Benefits : Access medical, dental, and vision benefits, along with an Employee Assistance Program.
• Financial Security : Participate in a defined contribution pension plan and group RRSP matching program.
• A team member discount program that offers discounts on tires, services and more.

Day to Day responsibility

• Provide outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
• Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
• Answer incoming calls while handling customers' inquiries, concerns, or questions.
• Proven ability in an inside sales and / or counter sales environment; can provide product knowledge and information to customers in a confident and friendly manner.
• Ability to provide detailed pricing terms and prepare and present customer quotes.
• Efficient and detail-orientated data entry skills are required to enter appointments and orders into POS / internal systems.

Qualifications and Success

• You are interested in the automotive industry and like working within a high-energy, fast-paced team environment.
• You have exceptional customer service skills.
• You have 2 years of experience in customer service, counter, or inside sales roles (preferred). You have a demonstrated understanding of the automotive / related industry and an aptitude for learning product knowledge.
• Familiarity with consumer behavior principles.
• Effective problem-solving, planning, and organizing skills.
• You like being active throughout your day and have no problem lifting 30-50 lb. tires around as needed.
• You are always safety conscious, wear your required PPE and follow safe work protocols as instructed.