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Job Title : Field Technician
Location : Resource can work fully Remote
Scope and Skills Needed :
- 0.5-2 years’ experience in servicing / deploying computer equipment or a technical school certification is required
- Must have proven customer service background
- Individual will be knowledgeable of Windows operating system environment
- Able to comprehend and follow verbal and written technical instructions and scripts
- Qualified resources should have A+ certification or equivalent skill set
- Basic Windows troubleshooting will be involved
- Certification in various hardware platforms may optionally be required for servicing hardware issues
- Customer facing communication skills