At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team?
The Field Service Representative is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro mechanical and electronic units.
Duties
This includes : disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting / calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (.
schematics, diagrams, technical manuals, etc).
Perform installations in a lead capacity as required. Perform conversions on standard equipment (. Amsco sterilizers) as required.
Scientific Technicians may perform NIST traceable calibrations.
and maintain tools and parts inventory to prescribed levels as required by District Service Manager.
Communicate activities to Customers related to scheduling Preventative Maintenance and estimated time of arrival for unscheduled work.
Pro-actively respond to and resolve Customer problems / issues. Utilize provided product and industry knowledge to assure Customer’s expectations of service are exceeded.
Actively seek continuing education opportunities.
Increase company growth through identifying sales opportunities, and recommending STERIS products / services to Customers.
Communicate leads to management and sales staff. Be a positive ambassador for STERIS at Customer sites.
Utilize Customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
Required Experience
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.
WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.
STERIS is a $5 billion, publicly traded (NYSE : STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer. STERIS is committed to treating all people in a way that allows them to maintain their dignity and independence.
We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process.
We will work with all applicants to accommodate their individual accessibility needs.