Join us and help make a difference! At Grey County we work together to deliver essential public services that meet the needs of our communities.

Grey County isn't just a great place to live; its also a great place to work!

We are proud to offer competitive wages and an attractive total compensation package. We support learning and continuous employee development, and champion career progression for our employees.

We value work-life balance, so you can make the most of your career at Grey County, while making the most of your life in Grey County!

Apply now to join our team! Candidates are asked to submit their application online by Friday, October 25, 2024 at 4 : 30PM.

This is a part-time position, 7 hours per week (Saturdays) with additional hours available during school breaks. Hours will vary, availability on Saturdays is required.

The wage rate for this position is $17.20 -$19.00 per hour

Purpose

Grey Roots Museum and Archives is a 40,000 square foot facility with six exhibit galleries, four of which house travelling exhibits from other museums and temporary exhibits from our own collection.

The Children's Gallery, known as Zooz's Place, provides a playful, interactive learning space for children of varying ages.

Grey Roots also features Moreston Heritage Village, with twelve period buildings filled with period and time-appropriate artefacts.

The museum offers numerous special events and community programs throughout the year.

The Museum Assistant will be trained in a variety of positions and departments around Grey Roots to support operations and gain a wide breadth of experience in public facing roles and museum operations.

Responsibilities

Programming Facilitation

• Interact with visitors via lively and engaging museum programs in the Zooz's Place Children's Gallery and other locations.
• Assist in the set-up, delivery, and clean-up of children's programming and adult and general group tours.
• Contribute to the delivery of special events and related programming.
• Assist in the marketing of the site and its programming by contributing social media content.
• Working within a budget, arrange for necessary materials and equipment to be available for activities such as craft materials, toys, games, etc.
• Ensure the maintenance of a safe and clean environment for children, other staff, and volunteers.
• Assist in training youth and other volunteers (Junior Interpreters 13 17).
• Maintain and demonstrate open and effective communication.
• Candidates will have, or are willing to obtain, First Aid / CPR training and vulnerable sector check.

Visitor Services

• Meet and greet visitors (in person, on phone, by email / online), providing timely information and answering general questions about Grey Roots Museum & Archives and Grey County tourism.
• Perform daily open and close procedures of the facility.
• Complete transactions on the POS; handle credit / debit / cash.
• Proactively assist all visitors with Museum merchandise sales.
• Liaise with appropriate Grey Roots staff to achieve resolutions to visitor issues.
• Other duties as required.

Other Duties

• Maintains skills at a high level. Participates in training and development as suggested and arranged by staff at Grey Roots and Grey County.
• Responsible as an employee for Occupational Health and Safety.
• Participates in other related Grey Roots activities as assigned.

Working Conditions

This position will appeal to outgoing and enthusiastic youth who enjoy public speaking, interacting with the public and have an interest in history, education, theatre, performing, and / or the humanities in general.

This position will work with visitors of all ages and will involve public speaking, presenting and interacting with children.

This is a part-time position, 7 hours per week (Saturdays) with additional hours available during school breaks. Hours will vary, availability on Saturdays is required.

The Museum Assistant may also support museum operations on PA days, March Break, Christmas Break, occasional hours for group tours, education programs or special events.

Grey Roots Museum is located on Grey Rd 18 surrounded by farmland. The location is approximately 8km from downtown Owen Sound and not accessible by public transportation.

Successful applicants will need to have their own vehicle or arrange transportation to the museum. We do not recommend biking to work.

Contacts

Internal Working Relationships

Works cooperatively with the Manager of Museum & Archives, Grey Roots staff and volunteers, relevant Grey County administrative staff.

External Working Relationships

Grey Roots visitors and members, and general public.

Knowledge and Skill

• Secondary school education required; current secondary students are eligible.
• Good organizational, time management, verbal and written communication skills, ability to prioritize, problem solve and handle multiple duties and interruptions effectively.
• Excellent public speaking skills, creativity and research skills; ability to engage with visitors of all ages.
• Friendly, outgoing, courteous personality.
• Previous customer service experience and training is an asset.
• Experience working directly with the public.
• Experience in sales and cash handling with knowledge of Point of Sale preferred.
• Familiarity with the history and geography of the communities in Grey County would be an asset.

Impact of Error

If a visitor makes requests that are not dealt with in a prompt, friendly and accurate manner, the Countys image as a museum and archives, tourism attraction and / or destination will be tarnished, and loss of revenue from admissions and will result.

Failure to communicate effectively with the public and community groups could result in negative public relations, hence loss of revenue and goodwill.

Errors in cash receipts from admissions, room rentals and Museum Store could result in financial losses.

Grey County is proud to be an equal opportunity employer, and promotes a culture of respect where all team members are valued for their unique talents, knowledge and lived experiences.

Accommodations are available for all parts of the recruitment process. Applicants are encouraged to outline accommodation needs when submitting their application.

If alternate methods of application are required, candidates can email [email protected].

While we thank all candidates for their interest, only those selected for an interview will be contacted.

Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act, and will be used only to determine eligibility for employment.

Based on the nature of the position, pre-employment screening may be required including but not limited to; Criminal Record Searches, Financial Credit Inquiries;

Educational and Credential Verification; Drivers Abstracts; Drug / Alcohol Testing; Pre-Medical Testing and Investigative Employment References.