Ready to embark on an exciting journey intothe future of e-commerce? Be a vital part of a groundbreakingproject that will transform Bunzl Canada’s online customerexperience as an e-Commerce Sales Support Champion! As a member ofthis elite team, you’ll help to create a best-in-class onlinecustomer experience that grows sales and makes Bunzl our customers’preferred source for all their business needs.

Position Overview :

As an E-commerce Sales Support Champion, you’ll play apivotal role in providing exceptional customer sales support byhelping our customers purchase more effectively, introducing themto a wide range of products and offers, and providing technicalsupport on our e-commerce platforms.

This isn't just any serviceand support role it's an opportunity to be at the forefront of ahighly innovative and transformative initiative, where yourexpertise will directly influence our customers’ success and helpto build a strong and profitable online sales channel.

This is a nationwide opportunity. Thesuccessful candidate must be able to commute daily to one of ourBunzl Cleaning & Hygiene branches.

A list of our branches canbe found at : https : / / bunzlch.ca / locations /

Salary : $40,000 to $50,000 depending onexperience

KeyResponsibilities :

• Deliver unparalleled customer sales and technical supportthrough various channels including chat, email, andphone.
• Assist customers with inquiries,orders, and product information to guarantee a seamless shoppingexperience.
• Identify opportunities to sell ourcustomers more items and categories to help them be successful byoffering them companion products, innovations and own-brandalternatives.
• Convert current manual orders toe-commerce orders by hand holding the customer ifrequired.
• Troubleshoot technical issues andprovide innovative solutions to ensure seamless user experience ondigital platforms.
• Act as a liaison betweencustomers and internal teams to convey feedback and suggestions forimprovement.
• Collaborate closely withcross-functional teams to drive the success of the pilotproject.
• Meet monthly targets to ensure thatpilot program is growing at a consistent rate.
• Learn new tools and technology and providefeedback.

Qualifications :

• Experienced customer service representative;interest in business development
• Excellentcommunication skills with a passion for sales and deliveringexceptional customer experiences.
• Strongproblem-solving abilities and a proactive approach tochallenges.
• Ability to thrive in a fast-paced,dynamic environment.
• Eagerness to be part ofan exclusive team and contribute to a transformativeproject.

More Aboutthe Role :

• Thisposition is a chance to be part of an exclusive team spearheading agroundbreaking e-commerce growth initiative.
• Work with cutting-edge technology and innovativesolutions.
• Benefits from professionaldevelopment and growth opportunities within a dynamic andforward-thinking sales organization.

Who We Are

Bunzl Canada Inc. (bunzlcanada.ca) provides the cleaningand hygiene products, food and retail packaging, safety productsand industrial supplies that keep over 45,000 Canadian businessesrunning, every day.

With over 1100 employees, we are one of thelargest, most successful global companies in Canada with along-standing track record of retaining, developing, and investingin our people.

What WeBelieve

Bunzl believes in thePower of People. We put our people first.

• We believe through diversity we buildstrength.
• We believe that an entrepreneurialspirit provides endless possibilities.
• Webelieve that together we can achieve anything.
• We believe through innovation we can find dynamicsolutions.
• We believe that motivated peoplecreate happy customers.
• We believe everyonecounts at Bunzl.
• We believe that when you joinour team, your potential is unlimited.

At Bunzl, we believe in you!

What’s in it foryou?

Come showcase what you cando in a fast-moving, evolving company that provides competitivecompensation, benefits, RRSP Match, Share Save (Stock)opportunities, performance incentives and career developmentopportunities.

You’ll find the support, leadership, and workplaceculture you need to achieve your full potential. When you aresuccessful, we are successful! At Bunzl, we don’t just say ourpeople are our greatest asset, we really mean it.

Let’s talk aboutyour future.

Interviewguidance

Bunzl is an EqualOpportunity Employer committed to fostering an inclusive andaccessible environment reflecting the diversity of the communitiesin which we operate.

If requested, we will provide reasonableaccommodation during the recruitment process for persons withdisabilities.