DoorPerson

As a Doorperson at FairmontPalliser you play a vital role in upholding the Fairmont brand byexceeding guest expectations and representing the hotel withexemplary service.

With comprehensive knowledge of the GuestServices Department the hotel city attractions and a commitment tooperating standards you ensure every guest receives an exceptionalexperience.

Reporting to the Bell Captain onshift your responsibilities and essential job functions include butare not limited to thefollowing :

• Consistently offerprofessional friendly and engagingservice.
• Adhere to Front Office policiesprocedures and service standards when welcoming guests andassisting with their arrival to or departure from thehotel
• Provide a warm and engaging welcome toall guests and visitors at the hotel.
• Maintainorder and cleanliness at the front entrance ensuring a positivefirst impression
• Maintain a high level ofsecurity awareness at all times.
• Organize taxisand other catcharide providers for inhouse guests andpatrons.
• Coordinate with valet staff forparking and retrieval of vehicles.
• Directguests to their destinations within the hotel and stay informedabout ongoing functions.
• Assist with luggagetransportation to and from the lobby asrequired.
• Provide curbside checkin atdesignated areas following Front Office policies andprocedures.

Additionalresponsibilities when asked toassist :

• Ensure proper parking ofguests vehicles including notifying Manager On Duty of any damagesbefore issuing valet tickets.
• Follow the hotelsvehicle handling and safety policies when driving guestvehicles.
• Perform other duties asassigned.

Qualifications :

• Must be reliableand selfdirected as this position often involves working withlittle supervision.
• Personable demeanor andprofessional appearance.
• Strong interpersonalskills and comfort working with thepublic.
• Must provide a Drivers Abstract andpossess a Class 5 Drivers License with the ability to drive avehicle with standard transmission.
• Previousexperience in Guest Relations or Bell Desk operations is anasset.
• Current First Aid & CPRcertification is anasset.

Remote Work : Employment Type :

Employment Type : Fulltime

Fulltime