• Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience : 1 year to less than 2 years

Tasks

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties

Transportation / travel information

Public transportation is available

Work conditions and physical capabilities

• Repetitive tasks
• Sitting

Personal suitability

Team player

Screening questions

Do you have previous experience in this field of employment?

Other benefits

• Free parking available
• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week