• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 7 to 30 hours bi-weekly
• Education :
• Expérience :

Education

No degree, certificate or diploma

Work setting

• Private sector
• Urban area
• Rural area
• Relocation costs not covered by employer
• Health care institution, facility or clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Switchboard 25+ lines
• Electronic scheduler
• Word processing software
• MS Office
• Social Media
• Database software
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word
• WordPerfect

Security and safety

• Basic security clearance
• Criminal record check

Transportation / travel information

• Own transportation
• Own vehicle
• Willing to travel
• Willing to travel regularly
• Travel expenses not paid by employer
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Ability to multitask
• Time management
• Maturity

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Experience

Will train

Health benefits

Dental plan

Other benefits

Parking available

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Does not require Canadian work experience

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans
• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example : flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example : gradually increasing hours and responsibilities)