customer service representative supervisor

customer service representative supervisor

Offer parameters
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$31,25-$33 an hour
Richmond Hill, ON, CA

Woke Type

permanent
full-time

About

  • Education : College / CEGEP
  • Experience : 1 year to less than 2 years

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Co-ordinate, assign and review work

Supervision

  • Customer service clerk
  • 1 to 2 people

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 to 40 hours per week